Refund Policy – Dgtal Shapes
Effective Date: March 31, 2025
Business Name: Dgtal Shapes
Website: www.dgtalshapes.com
Welcome to the official refund policy of Dgtal Shapes. This policy explains when refunds are applicable and outlines our terms regarding software tools, WordPress websites, custom design services, and other digital products.
No Refunds on Digital Products
At Dgtal Shapes, all our products and services are digital in nature. Once delivered, downloaded, or accessed, we do not offer refunds.
This includes:
Software tools
WordPress website development
Graphic design or UI/UX design services
Custom-built solutions
Any digital downloads
Digital goods are non-returnable, and once the service or file is provided, it cannot be undone or reversed.
Refunds Are Not Applicable If :
- You change your mind after purchase
- The purchase was made by mistake
- You no longer need the product/service
- You didn’t provide required details for custom work
- The product was already delivered, accessed, or downloaded
Refunds May Be Considered Only If:
We may offer a full or partial refund under these rare circumstances:
You accidentally made multiple payments (duplicate charges)
We failed to deliver the product or service as promised
The project was cancelled before any work began
To request a refund in these cases, contact us within 3 days of your purchase.
📩 Email: support@dgtalshapes.com
Refund Policy for Custom Projects
For custom services like website development or software design:
A clear project scope and deliverables are shared before starting.
Once you approve and the work begins, no refunds are issued.
Time and resources are allocated specifically to your project.
Need Help?
If you believe your situation is unique, don’t hesitate to reach out with full details:
- Email: support@dgtalshapes.com
- WhatsApp: Visit our Contact Page
Thank you for choosing Dgtal Shapes. By purchasing from us, you agree to this refund policy.